Comments on: The Squeaky Wheel Gets the Grease http://www.savingwithoutabudget.com/miscellaneous/the-squeaky-wheel-gets-the-grease/ Saving Lots of Money Is Easy. I'll Show You How. Thu, 29 Dec 2011 03:59:53 +0000 hourly 1 http://wordpress.org/?v=3.2 By: Brian Carr http://www.savingwithoutabudget.com/miscellaneous/the-squeaky-wheel-gets-the-grease/comment-page-1/#comment-12842 Brian Carr Wed, 25 Apr 2007 16:03:29 +0000 http://www.savingwithoutabudget.com/miscellaneous/the-squeaky-wheel-gets-the-grease/#comment-12842 Kenneth - thanks for the comment. Obviously there are going to be plenty of exceptions. The thing that would frustrate me the most about your situation is the fact that you PAID for the extra services that they are now denying you. However, I think that if you make a big enough stink, threaten to call the better business bureau, etc., they'll come around. Kenneth – thanks for the comment. Obviously there are going to be plenty of exceptions. The thing that would frustrate me the most about your situation is the fact that you PAID for the extra services that they are now denying you. However, I think that if you make a big enough stink, threaten to call the better business bureau, etc., they’ll come around.

]]> By: Brian Carr http://www.savingwithoutabudget.com/miscellaneous/the-squeaky-wheel-gets-the-grease/comment-page-1/#comment-12841 Brian Carr Wed, 25 Apr 2007 16:01:38 +0000 http://www.savingwithoutabudget.com/miscellaneous/the-squeaky-wheel-gets-the-grease/#comment-12841 CC - thanks for the comment. While it certainly was annoying having to take time out of my day to fix their error, and then wait around their office for them to reimburse me, in the end it definitely was worth it! CC – thanks for the comment. While it certainly was annoying having to take time out of my day to fix their error, and then wait around their office for them to reimburse me, in the end it definitely was worth it!

]]> By: Kenneth http://www.savingwithoutabudget.com/miscellaneous/the-squeaky-wheel-gets-the-grease/comment-page-1/#comment-12500 Kenneth Tue, 24 Apr 2007 16:55:40 +0000 http://www.savingwithoutabudget.com/miscellaneous/the-squeaky-wheel-gets-the-grease/#comment-12500 Similar to your case, but, clearly you've never had an extended warranty on electronics with a major "Red" retail establishment. They'll do everything in their power to piss you off and weasel out of the warranty you paid for. Similar to your case, but, clearly you’ve never had an extended warranty on electronics with a major “Red” retail establishment. They’ll do everything in their power to piss you off and weasel out of the warranty you paid for.

]]> By: coRank http://www.savingwithoutabudget.com/miscellaneous/the-squeaky-wheel-gets-the-grease/comment-page-1/#comment-12439 coRank Tue, 24 Apr 2007 12:03:20 +0000 http://www.savingwithoutabudget.com/miscellaneous/the-squeaky-wheel-gets-the-grease/#comment-12439 <strong>How to Use Customer Service to Your Advantage</strong> Just remember, you have the advantage. They [the company] want to make you happy and keep you as a customer. The reason being, it ’s cheaper to make you happy and keep you as a customer than it is to go out and find another customer. How to Use Customer Service to Your Advantage

Just remember, you have the advantage. They [the company] want to make you happy and keep you as a customer. The reason being, it ’s cheaper to make you happy and keep you as a customer than it is to go out and find another customer.

]]> By: cc http://www.savingwithoutabudget.com/miscellaneous/the-squeaky-wheel-gets-the-grease/comment-page-1/#comment-12420 cc Tue, 24 Apr 2007 10:22:43 +0000 http://www.savingwithoutabudget.com/miscellaneous/the-squeaky-wheel-gets-the-grease/#comment-12420 I believe it always pays to be assertive (in a non-aggresive way) and stick up for yourself. You weren't happy, you got a free oil change. I'm sure that's just pocket change to that car service company, but, in turn, they kept you as a customer. Granted, it took extra time and effort on your part to go back and complain, which I'm sure was annoying. But in the end, it sounds like both parties were satisfied. I believe it always pays to be assertive (in a non-aggresive way) and stick up for yourself. You weren’t happy, you got a free oil change. I’m sure that’s just pocket change to that car service company, but, in turn, they kept you as a customer. Granted, it took extra time and effort on your part to go back and complain, which I’m sure was annoying. But in the end, it sounds like both parties were satisfied.

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